Technical support

Priority support

10 hours a month + priority response time.

For companies whose website is business-critical — the most hours and a priority response time.

What's included

  • 10 hours of technical support a month

  • Priority response time (within 2 hours)

  • Site/server monitoring

  • Weekly backup check

Who it's for

Online stores, news portals and businesses that lose revenue whenever their site is down.

How it works

You send requests from the support section of your account and follow progress and replies there. The service is a monthly subscription that renews automatically from your balance.