Help

How can we help?

Step-by-step guides to your account, payments, hosting and domains.

Getting started 3 articles

Account and profile 3 articles

Balance and payment 3 articles

Bonuses and referrals 3 articles

Orders and services 5 articles

Hosting and subscriptions 3 articles

Domains and DNS 2 articles

Security 2 articles

Support and notifications 2 articles

Useful tips 7 articles

Getting started

How to work with iCode.az: a quick guide

How do I sign up?

Installing the client account on your phone as an app

Account and profile

Logging in and resetting your password

Changing your profile details and company details

How do I delete my account?

Balance and payment

How do I top up my balance?

The difference between the main balance and the bonus balance

Receipts, invoices and other documents

Bonuses and referrals

How does the referral programme work?

What is the bonus balance and how is it used?

All the ways to earn a bonus

Orders and services

How do I order a service?

Ordering a website with the website builder

How do I request a custom quote?

How do I use a promo code?

How do I write a review?

Hosting and subscriptions

How does a subscription renew?

Turning off auto-renewal and cancelling a service

What does the hosting card show?

Domains and DNS

The My domains section: SSL, protection and stats

NS change: your domain is waiting to be activated

Security

How do I turn on two-step verification (2FA)?

Active sessions and protecting your account

Support and notifications

How do I open a support request?

Notifications: email, SMS and push

Useful tips

6 tips to keep your hosting from stopping

Tips for keeping your website secure

Keeping track of domain and SSL expiry

Tips to keep your emails out of spam folders

Tips for a faster website

How do I protect myself from fraud?